Cancellation and Refund Policy
At Advista Digital Solution, we strive to provide top-notch digital marketing services tailored to meet your business needs. We understand that circumstances may arise where you need to cancel or seek a refund for services rendered. Please review our policy below:
Cancellation Policy:
Service Cancellation: Clients can request a cancellation of services by contacting us via email at [contact@email.com] or by calling our office at [phone number]. Cancellation requests will be processed during our business hours.
Cancellation Fees: Depending on the service and the stage of completion, cancellation fees may apply. We aim to be transparent about these fees and will discuss them with you upon receipt of your cancellation request.
Notice Period: We require a minimum notice period for service cancellations. The specific notice period will be outlined in your service agreement or contract. Please refer to your contract or contact our team for clarification.
Refund Policy:
Refund Eligibility: Refunds are issued based on the terms outlined in your service agreement. We evaluate refund requests on a case-by-case basis.
Refund Processing Time: Once a refund request is approved, the processing time may vary based on the payment method used. Please allow [X business days] for the refund to be processed.
Partial Refunds: In certain situations where services have been partially rendered, a partial refund may be provided. This will be determined based on the extent of services delivered.
Exceptions:
Non-Refundable Services: Some services may be marked as non-refundable. These will be clearly stated in your service agreement or contract.
Third-Party Services: Please note that certain third-party services or tools utilized as part of our digital marketing strategies may have their own refund policies. We will do our best to guide you through these processes.
Contact Us:
If you have any questions or concerns regarding our Cancellation and Refund Policy, please reach out to our team at [contact@email.com]. We are here to assist you and ensure a satisfactory resolution.
Advista Digital Solution, [Address Line 1], [Address Line 2], Hadapsar, Pune, India.
Thank you for choosing Advista Digital Solution for your digital marketing needs. Your satisfaction is our priority.
Note: This policy is subject to change. Please refer to the latest version of our policy available on our website or contact our team for updates.